No reissues/changes/refunds are allowed after the purchase is finalized.

Pay the required fees through authorized channels and any financial dues for additional services.

No fee will be charged for providing service to infants with the primary traveler.

Arrive at the executive lounges 90 minutes before departure to take advantage of the service.

Provide the required and correct documentation and information when requesting the service and when in the executive lounges, and update them whenever they change and/or are requested to do so.

Adhere to the general conditions of the executive lounges and airport regulations related to security while in the lounges.

Disclose any special needs of the guest when registering the service request, such as providing a wheelchair; departure times of flights and connecting flights according to Saudi Airlines’ policies and requirements.

Filming for the purpose of advertising or publicity, whether directly or indirectly, requires official prior written approval from the Executive Management.

No refunds will be given after payment for services provided by AlTanfeeThi

For inquiries after purchasing the service; and to contact the Executive Office on +Whatsapp (966543360345+).